Apple Mac Repairs Upgrades and Sales
If you are calling, please be aware we you will most likely be directed to our message service (they send us a txt) as we are usually with clients, inside machines, or in transit. Txting us (or even emailing us) is faster and easier for us to respond to, even into the evenings and weekends if we see your message. If you leave a message, please be aware that it may take us a while to respond. Txt or email is more reliable and faster for you.
From just $19 incl GST Travel or Collect/Return Fee
From just $59 incl GST Labour (plus travel or collect/return fee)
From just $35 incl GST for Remote Access Labour
* (where possible, we may be able to login, and assist you remotely, saving travel costs etc)
Mon to Fri: 11am to 7pm’ish – or by prior appointment
Sat/Sun: On special request
Public Holidays: No, we need a break too 😉
We often work very late into the night on service work, and so we do not usually respond to messages or calls before 11am, but feel free to email us any time day or night, or txt us until into the evening up until about 9pm (when phones go to silent), and you can even try us on the weekends, but you may not get a response until Monday after 11am (better work/life balance, and all that 🙂 ).
Details of the change for cstuff Ponsonby customers:
cstuff Ponsonby customers are being redirected here. All loyal cstuff Ponsonby customers are now having their Apple Mac repairs and upgrades looked after by Orange Direct from 9 March 2015.
Orange Direct provides more cost effective onsite visits for Apple Mac repairs in the Ponsonby and surrounding areas. We complete some work at your place where cost effective, and we offer a collect and return service around the local area for more complicated jobs, within say roughly 5km of the previous Ponsonby Road store. This includes areas like Western Springs, Ponsonby, Grey Lynn, Herne Bay, Freemans Bay.
Depending on the level of the job, this collect and return service starts from $19 to get us there and back, and with a minimum of only $59 for the labour. Our hourly rates have reduced from cstuff’s rates, and so your overall repair cost should be a lot cheaper than before. We’re charging $59 per half hour at YOUR place in the local area, with a minimum half hour fee, and where more economic – we return the computer to our place for repairs/upgrade/maintenance, making the overall job a lot cheaper for you.