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Repairs & Upgrades

We primarily repair, upgrade, service, and sell Apple Mac computers and devices, however we can assist with Windows PC computers where needed for larger or more complex jobs.

Orange Direct for Repairing Apple Mac computers  

Repairs & quotes start from just $88 including GST, which includes the first half hour of labour as well as travel fees (we come to your place) or courier charges when appropriate. Unlike other companies, you don't have to worry about surprise fees from our service, we charge $88 for the first half hour and $59 for every half hour afterwards, no sneakiness.

Orange Direct Hours
We provide realistic repairs, at reasonable prices. Not necessarily the cheapest, but we believe we are the best “value for money” as in, we take all things into consideration and never cut corners.

Sometimes where it takes longer than expected to solve a problem (as can certainly happen with computers) – we will generally wear the cost of this, and we'll only charge you for what we believe the job should fairly cost of the labour.

This saves you from the horror stories we hear about some of our competitors, who will continue charging – even where the cost of service work begins to meet or even exceed the cost of replacing the entire computer!

Email us now: info

Or, txt/iMessage us: +64272550822 or 027 255-0822
Or, call us: (09) 376-0980 or 0800 427-883

* Note: It is better to email or txt us for a quicker response
Calls are generally directed to our message service (they send us a txt) as we are usually with clients, inside machines, or in transit. If you can't txt or email, please leave us a message and we will return your call when we can.

From just $88 incl GST Labour and Travel/Collect and Return ($88 initial fee including travel and first 30 mins of labour, $59 per half-hour afterwards)
From just $39 incl GST for Remote Access Labour (without coming out, where possible)


For certain areas, a small surcharge may be applied to the cost of your service.

The minimum labour charge of $88 includes travel costs for Apple Mac repairs and Windows & PC repairs in the following areas:

Post codes: 1010 1011 1021 1022 1025 & 1026
(other postcode areas are available, but may incur a small additional charge)

  • Ponsonby
  • Grey Lynn
  • St Marys Bay
  • Freemans Bay
  • Newton
  • Herne Bay
  • Westmere
  • Pt Chevalier
  • Arch Hill
  • Western Springs
  • Eden Terrace
  • Waterview
  • Avondale

Other areas may require a surcharge of $10 or more depending on your area.

See this Map which shows NZ Postcodes within the local area: If you are unsure of how much the travel fee may cost, contact us via text or email. Note that the Auckland CBD area will require a surcharge due to the cost of parking.


Mon to Fri: 10am to 7pm – or by prior appointment
Weekends & Public Holidays: Closed/negotiable

We often work very late into the night on service work, and so we do not usually respond to txt messages or calls before 10am or after 7pm, but feel free to email us any time of the day or night, or even in the weekends, but you may not get a response until weekdays after 11am.